Due to strict legislation designed to prevent money-laundering, receiving advance payments in Colombia can be really difficult/ near impossible. Sorry! Cash on the day is our preference and usually fine, but when we require deposits or pre-payment to confirm reservations we have some options.
Credit Card:
We use a company called Tab. to process payments made by Visa, MasterCard, American Express, Diners Club, Discover & JCB.
If you are paying in advance, we will send you a link for you to enter your card information. Your card won't be processed until you've actually completed the activity you've booked, the money is also not released until the activitity has been completed.
If you are paying on the day, your card will be scanned using the guides mobile phone through the Tab app. You should know that it is not a photo of your card and the information is not stored anywhere. You confirm the amount and payment, and then take a selfie (this is an anti-fraud measure). A receipt will then be sent to your email address.
Tab will charge your card in your own currency using the pure mid-market exchange rate, plus a fee of no more than 4%. This is lower than the typical cost of withdrawing cash from an ATM abroad or paying international usage fees on their credit/debit card. The fee is clearly shown at the time of payment. Therefore, most customers are not charged more when they use Tab compared to cash from an ATM or a traditional credit card terminal. If we are accepting payment onbehalf of a third party, we will also need to add on the fee that we are charged.. this is because we are not receiving the money and so are unable to wear the loss of the fee for the money that will be on-transferred to the third party.
REMITLY
Remitly is kind of like Western Union, but you can send money from your account directly to our account or cash for us to collect, without normal wire transfer fees. The fee normally depends on where you are sending money from and how much, but it's usually $3.99 per transaction and the exchange rate is usually pretty good.
You will need to sign up for a free Remitly account.. this is our link so I think the more people that sign up, we later get free transactions or something, but ofcourse feel very free to sign up without our link! REMITLY SIGNUP
Credit Card:
We use a company called Tab. to process payments made by Visa, MasterCard, American Express, Diners Club, Discover & JCB.
If you are paying in advance, we will send you a link for you to enter your card information. Your card won't be processed until you've actually completed the activity you've booked, the money is also not released until the activitity has been completed.
If you are paying on the day, your card will be scanned using the guides mobile phone through the Tab app. You should know that it is not a photo of your card and the information is not stored anywhere. You confirm the amount and payment, and then take a selfie (this is an anti-fraud measure). A receipt will then be sent to your email address.
Tab will charge your card in your own currency using the pure mid-market exchange rate, plus a fee of no more than 4%. This is lower than the typical cost of withdrawing cash from an ATM abroad or paying international usage fees on their credit/debit card. The fee is clearly shown at the time of payment. Therefore, most customers are not charged more when they use Tab compared to cash from an ATM or a traditional credit card terminal. If we are accepting payment onbehalf of a third party, we will also need to add on the fee that we are charged.. this is because we are not receiving the money and so are unable to wear the loss of the fee for the money that will be on-transferred to the third party.
REMITLY
Remitly is kind of like Western Union, but you can send money from your account directly to our account or cash for us to collect, without normal wire transfer fees. The fee normally depends on where you are sending money from and how much, but it's usually $3.99 per transaction and the exchange rate is usually pretty good.
You will need to sign up for a free Remitly account.. this is our link so I think the more people that sign up, we later get free transactions or something, but ofcourse feel very free to sign up without our link! REMITLY SIGNUP